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1 Mar 10 How to get your customers talking
12 Dec 08 How to align the global and the local
3 Jun 11 Is CRM dead and being replaced with 'CMR'?
Lazar Dzamic20 May 11 The changing nature of targeting: from 1-2-1, to many-2-1
Lazar Dzamic1 Aug 10 CRM and the rise of the spimes
Richard Madden10 Mar 10 Why fly-by-wire is better than haywire
Richard MaddenView text only version of this site